Privacy policy
PRIVACY POLICY
Last updated: 6 September 2026
I Can Be Myself, operated by ICBM Fragrances, provides this website and related services, content, features, tools, products and shopping experiences through Shopify.
This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal information when you visit our website, use our services, place an order, communicate with us or otherwise interact with I Can Be Myself.
If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing or disclosure of personal information, this Privacy Policy will apply.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term personal information, we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with us, where you are located and what services you use, we may collect or process information including:
1. Contact information, including your name, billing address, shipping address, email address and phone number
2. Financial and payment information, including payment method, transaction details, payment confirmation and other payment related information
3. Account information, including username, password, preferences and account settings
4. Transaction information, including products viewed, added to cart, added to wishlist, purchased, returned, exchanged or cancelled
5. Communications with us, including customer service enquiries and other correspondence
6. Device information, including browser type, device information, network connection information, IP address and other identifiers
7. Usage information, including how and when you interact with our website and services
8. Marketing preferences and communication choices
9. Fraud prevention, security and risk information
10. Information collected through cookies, analytics tools, pixels, tags and similar technologies
Payment card information is generally processed securely by our payment service providers and is not directly stored by us unless otherwise stated.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from:
1. You directly, including when you create an account, place an order, contact us or otherwise provide information
2. Your device automatically when you use our website
3. Cookies, pixels, tags and similar technologies
4. Shopify and other service providers that support our store
5. Payment processors and financial service providers
6. Shipping and fulfilment providers
7. Analytics and advertising platforms
8. Marketing partners
9. Other third parties where permitted by law
HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
PROVIDING AND IMPROVING OUR SERVICES
We may use your information to:
1. Process payments
2. Fulfil and deliver orders
3. Manage customer accounts
4. Process returns, replacements and refunds
5. Remember customer preferences
6. Provide personalised shopping experiences
7. Recommend products where appropriate
8. Improve our products, website and customer experience
9. Maintain and improve store functionality
MARKETING AND ADVERTISING
Where permitted by law, we may use personal information to:
1. Send marketing and promotional communications
2. Inform you about launches, products, offers and brand updates
3. Measure advertising performance
4. Show relevant advertisements on our website or on third party platforms
5. Understand customer interests and purchasing behaviour
You may unsubscribe from promotional emails at any time using the unsubscribe link in the message.
We may still send non promotional communications relating to your account, orders, transactions or customer service matters.
SECURITY AND FRAUD PREVENTION
We may use personal information to:
1. Authenticate accounts
2. Secure transactions
3. Prevent fraud
4. Detect suspicious or unlawful activity
5. Protect our customers, systems and business
6. Investigate security incidents or misuse
Customers are responsible for keeping their account login information secure.
COMMUNICATING WITH YOU
We may use your information to:
1. Respond to enquiries
2. Provide customer support
3. Send order confirmations
4. Provide shipping updates
5. Resolve customer service matters
6. Maintain our business relationship with you
LEGAL AND REGULATORY PURPOSES
We may use or disclose personal information where reasonably necessary to:
1. Comply with applicable laws
2. Respond to lawful government or regulatory requests
3. Comply with court orders or legal process
4. Investigate disputes
5. Enforce our terms, policies or rights
6. Protect the rights, safety or property of I Can Be Myself, our customers or others
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties where reasonably necessary to operate our business.
These may include:
1. Shopify
2. Payment processors
3. Banks and financial institutions
4. Shipping carriers
5. Fulfilment and logistics providers
6. Analytics providers
7. Advertising and marketing platforms
8. Email and communication service providers
9. Cloud hosting and information technology providers
10. Customer support providers
11. Fraud prevention and security providers
12. Professional advisers, including accountants and legal advisers
13. Government or regulatory authorities where legally required
14. Business partners where you have requested or consented to the disclosure
We may also disclose personal information in connection with a legitimate business transaction such as a restructuring, merger, acquisition, sale or insolvency process, where permitted by law.
We do not sell customer databases in the ordinary commercial sense of selling personal information for money.
RELATIONSHIP WITH SHOPIFY
Our store is hosted and supported by Shopify.
Shopify processes information about your access to and use of our website in order to provide and improve Shopify services and enable our online store to operate.
Information submitted through our store may be transmitted to and processed by Shopify and other service providers in countries outside Australia.
Shopify may also process information under its own privacy practices and for certain enhanced Shopify features.
You may review Shopify's consumer privacy information and privacy tools through Shopify's official privacy resources.
GOOGLE ANALYTICS AND GOOGLE SERVICES
We may use Google Analytics and other Google services to understand how visitors interact with our website and to improve our services.
Google services may use cookies, tags, device identifiers and similar technologies to collect information such as:
1. Device information
2. Browser information
3. IP address
4. Website activity
5. Pages viewed
6. Referral information
7. Interactions with our website
8. Conversion and advertising performance information
We may use this information to:
1. Measure website traffic
2. Understand customer journeys
3. Improve website performance
4. Analyse product and page engagement
5. Measure marketing effectiveness
6. Improve advertising campaigns
7. Support conversion measurement
Where required by applicable law, non essential analytics and advertising technologies will only be activated after the required consent has been obtained.
Google may process information in accordance with its own privacy practices.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags and similar technologies to support:
1. Shopping cart functionality
2. Checkout functionality
3. Account login
4. Website security
5. Analytics
6. Marketing
7. Advertising measurement
8. Personalisation
9. Fraud prevention
You may be able to manage cookies through your browser settings, cookie preferences or consent tools available on our website.
Blocking certain cookies may affect website functionality.
THIRD PARTY WEBSITES AND LINKS
Our website may contain links to third party websites or services.
If you follow a link to a website that is not controlled by us, that third party's privacy policy and terms will apply.
We are not responsible for the privacy practices, security, accuracy or content of third party websites.
The inclusion of a link does not automatically mean that we endorse that third party.
CHILDREN'S PRIVACY
Our services are not intended for children below the age of majority applicable in their jurisdiction.
We do not knowingly collect personal information from children where this is prohibited by applicable law.
If a parent or guardian believes a child has provided personal information to us improperly, they may contact us and request appropriate action.
SECURITY OF PERSONAL INFORMATION
We take reasonable steps to protect personal information from:
1. Misuse
2. Interference
3. Loss
4. Unauthorised access
5. Unauthorised modification
6. Unauthorised disclosure
No online system or transmission method can be guaranteed completely secure.
You should not send highly sensitive or confidential information through unsecured communication channels.
RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary for purposes including:
1. Providing services
2. Maintaining customer accounts
3. Processing transactions
4. Accounting and taxation
5. Fraud prevention
6. Legal obligations
7. Dispute resolution
8. Enforcing agreements and policies
Retention periods may vary depending on the type of information and applicable legal requirements.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information.
These may include:
RIGHT TO ACCESS
You may have the right to request access to personal information we hold about you.
RIGHT TO CORRECTION
You may have the right to request correction of inaccurate or incomplete personal information.
RIGHT TO DELETION
Where applicable law provides this right, you may request deletion of certain personal information.
RIGHT TO PORTABILITY
In some jurisdictions, you may have the right to receive certain personal information in a portable format.
RIGHT TO OBJECT OR RESTRICT PROCESSING
Where applicable, you may have the right to object to or request restriction of certain processing activities.
MARKETING CHOICES
You may unsubscribe from promotional communications at any time.
This does not prevent us from sending service related communications about your orders or account.
EXERCISING YOUR PRIVACY RIGHTS
To exercise applicable privacy rights, contact:
Email: contact@icanbemyself.com
Phone: +61 410 000 352
Contact person: Ali Taei
We may need to verify your identity before processing a privacy request.
Where permitted by law, an authorised representative may make a request on your behalf.
We will respond within the period required by applicable law.
INTERNATIONAL DATA TRANSFERS
Because we use international service providers, personal information may be transferred, stored or processed outside Australia.
Where required by applicable privacy law, we will take reasonable steps to ensure appropriate safeguards are used.
For transfers involving the European Economic Area or United Kingdom, recognised transfer mechanisms may be used where required, including approved contractual protections or equivalent lawful mechanisms.
PRIVACY COMPLAINTS
If you have a complaint about how your personal information has been handled, please contact us first.
We will review your complaint and respond within a reasonable period.
Depending on where you live, you may also have the right to contact your local privacy or data protection regulator.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations or privacy practices.
The updated version will be published on this website and the Last updated date will be revised.
CONTACT
Privacy Contact: Ali Taei
ICBM Fragrances
Trading as I Can Be Myself
Brisbane, Queensland, Australia
Email: contact@icanbemyself.com
Phone: +61 410 000 352
Website: icanbemyself.com